It’s official, we have moved into the Holiday Season. This time of year can be busy, stressful and full of happiness. Before it gets too deep into the holiday season, it’s a good idea to set clear expectations and create a plan for you, your staff and the restaurant for the upcoming holidays. We are sharing our best tips for combatting the holiday stress and staying sane!
Call a team meeting. This is super important, set clear expectations with your staff. The holidays are a busy time and can be very stressful with extra hours and learning different menus. Let everyone know you expect them to work and you are going to create schedules with them in mind. You want them to be able to spend time with their family or friends.
Staff schedules. Pay close attention to not overstaff, to make sure you aren’t scheduling people back to back shifts. Don’t assume people want time off, not everyone wants to spend the holidays with family.
Simplify Holiday Menus. Create fun and festive drink and menu items. No need to go overboard. Keeping it simple and going with less is more creates less stress for your staff. They don’t have an overabundance of new items to learn and you won’t be at risk for overspending in the kitchen.
Be festive with the staff. Allow your staff to be a little festive with their uniforms. And let them know you are going to plan a holiday party. It gives them something to look forward to and enjoy. This is a great way to reward them for a fantastic year.
Participate in the Community. Volunteer and join in community events. Offer a special for guests that donate to your chosen charity. Run a little competition between servers for those who get the most donations.
Stock, plan, and update. Make sure you have all your software up to date and you have planned for the extra stock and food you are going to need. Take a moment and make sure you have all the plans in place for menus, marketing, and staffing. Your staff is going to be looking to you for empathy and understanding and to remain calm during holiday chaos. Don’t forget to take care of you.
Planning ahead and getting organized before diving into the crazy, joyful time that is rapidly approaching will create less stress during the holidays. The holidays are a crazy time and pre-planning will ensure your customers, staff and kitchen will all run smoothly and be profitable.